Support Methods

Welcome to the FocusHosting Support HUB. Below you can find a list of our available methods to contact our company. Please note that not all methods are available 24x7x365 are various departments man the individual support areas. We would also like to point out that you should limit your submissions to only one department as it slows our efficiency in responding to you and our clients.

Average response time: 30minutes within the working hours

Method	Explanation
Live Chat	Access to the Sales department Available within working hours
Support Tickets	Access to all departments available at FocusHosting Deals with all submissions Average response of 30minutes within working hours
FAQ	Questions and answers are available which should assist you in basic questions as they've most likely been asked before. New articles added weekly Accessible at any time, by anyone, anywhere
E-Mail Contact
IRC	Chat will other FocusHosting clients Staff from varying countries will use the server when available thus warranting 24/7 support status (no guarantees) Server: SwiftIRC @ FocusHosting